- Replace immediate bans with content deletion + account marking
- Hard violations: immediate content deletion, account warning/suspension
- Soft violations: content hidden pending moderation/appeal
- Add content deletion tracking and account status changes
- Implement progressive account status (active warning suspended banned)
- Track content deletions, warnings, and suspensions in violation history
- Update violation thresholds to be more lenient (3 hard = banned, 8 total = banned)
- Add content deletion reason and account status change tracking
This creates a more nuanced approach where users get multiple chances
before being banned, with clear content removal for serious violations.
- Add database schema for violations, appeals, and ban management
- Create violation tiers (hard vs soft violations)
- Implement automatic violation detection and user ban logic
- Add appeal service with monthly limits and deadlines
- Create appeal handler for user and admin interfaces
- Add API routes for violation management and appeals
- Update moderation service to auto-create violations
- Support evidence uploads and appeal context
- Track violation history and patterns for ban decisions
This creates a complete user-facing appeal system where:
- Hard violations (hate speech, slurs) = no appeal
- Soft violations (gray areas) = appealable with limits
- Too many violations = automatic ban
- Users can track violation history in settings
- Admins can review appeals in Directus
